Concept Demo · Digital Public Infrastructure
Trusted support in every student's pocket

India has 10 million teachers and 248 million students. Every day, children turn to teachers with problems that have nothing to do with the curriculum. This infrastructure equips those teachers and gives every child a safe, anonymous way to reach them.

Design strategies
01
Students remain anonymous while engaging digitally to build trust in reaching out
02
Students speak to adults they already know via apps many already have
03
Regular audits and feedback build local teacher & professor capacity
04
Proactively prevents situations from spiralling while escalating emergency cases
How it works
01
Teachers get up-skilled to provide support
via an approved platform (starting with DIKSHA or University apps) and earn a digital credential linked to their DigiLocker
02
Students reach out anonymously
through a masked alias to speak to teachers of their choice.
03
Teachers engage with students
to provide support and guidance, resolving majority of the situations at a grass-roots level
04
When escalation is required
an SOS is triggered. Central helpline reviewers provide authorisation before a student's identity is unlocked
📱
Training
Via any approved platform
→
🎓
Badge
Pushed to DigiLocker
→
💬
Alias chat
Anonymous digital interaction
→
🆘
SOS
Where required to central helplines
→
🔓
Reveal
If authorised by central reviewers, to provide intervention to the student
Impact
01
Students build trust and become habituated to reaching out to community adults instead of AI chatbots or digital strangers
02
Responses are sampled and audited to nudge improvements. Recognition of exemplar teachers awarded through Digilocker credentials
03
SDK for this app can be inserted into any DIKSHA or approved university mobile app for country-scale coverage
📄 Please read the op-ed before viewing this demo. It provides essential context for what you are about to see. Read the op-ed →
Step 1 of 6
Discover the certification

Teachers discover the certification on the platform they already use. No new system. No new behaviour required. Training can be completed on any approved platform. The badge goes to DigiLocker regardless.

What's happening

Click the featured course to open it. The programme name is a placeholder. The entity in charge will determine the actual name.

DIKSHA
Home
My courses
Resources
Featured for Teachers
✦ Guide Certification *
Becoming a Guide
Task Force · 3 modules New
Social-Emotional Learning
SEL Foundations for Teachers
NCERT · 5 modules In progress
★ Training available on all approved platforms. All certifications issued to DigiLocker regardless of platform.
Step 2 of 6
Complete the training

Teachers & Professors are up-skilled to provide a baseline layer of support. They do not need to become therapists but simply have more support than they currently do. Click each module to complete it.

What's happening

Training time is accelerated for this demo. The module structure will be decided by the entity in charge of programme design.

Becoming a Guide
Task Force · 3 modules
Course Modules
💡
Module 1: How to listen
Sample training module · for demo
🚫
Module 2: What not to say
Sample training module · for demo
🆘
Module 3: When to escalate
Sample training module · for demo
Step 3 of 6
Pass the assessment

The assessment tests judgment, not recall. Only those who pass are added to the network. This is the baseline quality check. The real signal of trust comes from students choosing who they want to speak to.

What's happening

Answer all three questions, then submit. All answers must be correct to proceed.

Final Assessment
3 questions — answer all to proceed
A student says they feel very sad at home. You should:
Tell them everything will be okay
Listen without judgment and ask if they want to share more
Advise them on how to handle it
A student mentions being hurt at home. You should:
Reassure them it may be a misunderstanding
Ask for more details
Trigger the SOS flag immediately
Step 4 of 6
Certificate earned

A signed certificate is issued and pushed to DigiLocker with one tap. It is a legally verified credential under the IT Act. It recognises the work this person already does.

What's happening

Click "Push to DigiLocker" to issue the credential and continue.

🎓
Assessment Passed
Govt of India
This certifies that
Priya Nair
has successfully completed Guide Certification · Social-Emotional Support · Level 1
IssuedMar 2026
Score100%
Valid1 year
Step 5 of 6
Credential in DigiLocker

The badge is Aadhaar-linked and travels with the person across every institution they work in. Scores populate over time as conversations happen.

What's happening

The credential sits alongside existing verified documents. Click "Fast forward one year" to see how it evolves.

D · DigiLocker · Digital India
Priya Nair
Certified Guide · Level 1
Education & Training
Guide Certification ✓ Verified
—
Conversations
—
Return rate
—
Review score
Issued March 2026 · Aadhaar linked XXXX-XXXX-4821
✓ IT Act compliant
Other Documents
📜 B.Ed Degree Certificate · Delhi University ›
🪪 Aadhaar Card · UIDAI · Verified ›
Step 6 of 6
Annual review credential

Each year a new credential is issued, weighted by three signals: volume of conversations, student return rate, and a random sample review score. No single metric can be gamed in isolation. Previous years stay visible. A career record, not just a snapshot.

What's happening

Previous credentials are never deleted. They form a growth timeline. Click the year tabs to compare.

D · DigiLocker · Digital India
✦ New annual review credential issued. Previous year remains as career record.
Priya Nair
Guide credentials
Guide Annual Review · 2025-26 Current
247
Conversations
81%
Return rate
4.9
Review score
Period Apr 2025 – Mar 2026 · Supersedes 2024-25 credential
Student
Create a profile. Choose a teacher.

Pre-filled for demo. Click "Create anonymous profile", choose a teacher, send a message. Then use the button below to continue.

What's happening

The student's real details are encrypted and stored securely. No teacher or app ever sees them. An anonymous alias is generated. That alias is the only identity the student carries in every conversation. Storage and encryption protocols will be defined by the entity in charge of technical implementation.

📱
Create your profile
Details encrypted and stored securely
Your real details are encrypted and stored securely. No teacher will ever see them.
Student
Create a profile. Choose a teacher.

Pre-filled for demo. Click "Create anonymous profile", choose a teacher, send a message. Then use the button below to continue.

What's happening

The student's real details are encrypted and stored securely. No teacher or app ever sees them. An anonymous alias is generated. That alias is the only identity the student carries in every conversation. Storage and encryption protocols will be defined by the entity in charge of technical implementation.

📱
Profile created
Your alias is active
Your alias
BlueSparrow47
This is the only identity your teacher will see
Certified Teachers at Your School
PN
Ms. Priya Nair
English & life skills
Certified
SB
Mr. Suresh Babu
Mathematics
Certified
KR
Ms. Kavitha R.
Biology
Certified
Student
Create a profile. Choose a teacher.

Pre-filled for demo. Click "Create anonymous profile", choose a teacher, send a message. Then use the button below to continue.

What's happening

The student's real details are encrypted and stored securely. No teacher or app ever sees them. An anonymous alias is generated. That alias is the only identity the student carries in every conversation. Storage and encryption protocols will be defined by the entity in charge of technical implementation.

Ms. Priya Nair
You appear as BlueSparrow47
Identity masked
Your teacher does not know who you are
hi
The urgent help button is for serious harm only. Once you have sent a message, use the button below to advance to the Teacher view.
Teacher
Reply. Escalate if needed.

Reply to the student as the teacher. When ready, click the SOS flag button in the chat to escalate. Then use the button below to continue.

What's happening

Teachers use any interoperable app to receive and respond to anonymous conversations. They see only an alias throughout. Their job is to listen, not investigate.

PN
Ms. Priya Nair
English & Life Skills · KV Delhi · Badge active
23
Conversations
78%
Return rate
4.8
Review score
Incoming Conversations
BlueSparrow47
New conversation · just now
Open →
Reviewer
Two independent confirmations required.

Read the transcript and the teacher's context note. Confirm escalation as both reviewers. Then use the button below to continue to Identity Reveal.

What's happening

No single person can unmask a child. Two independent confirmations are required before any identity is unlocked. The composition of the reviewer pool will be decided by the entity in charge.

Reviewer dashboard
1
SOS flagged
0
Random samples
3
Reviewed today
BlueSparrow47
SOS conversation flagged · Identity locked · awaiting reviewer assessment
Open →
Identity Reveal
Click Unmask to reveal identity to the safeguarding officer.

Identity is only ever revealed after two reviewers independently confirm it is warranted. No longitudinal record of a child's mental health is ever formed. All data is purged every two years.

What's happening

No single actor can unilaterally unmask a student. This log is permanent. The unmasked details are shared with the safeguarding officer for further action.

What the teacher saw throughout
NameBlueSparrow47
School—
Grade—
Contact—
Safeguarding Officer View
Two reviewers confirmed escalation. Click Unmask to verify permissions and reveal the student's identity to the safeguarding officer.
Beta Version. Co-create with us. Contact: tanushka@cdpi.dev